AMERICAN    RED     CROSS     DISASTER     RELIEF     OPERATION

A R C D R O  .  I  N  F  O

Disaster Services Training Website 

REQUIRED BASIC INTERMEDIATE ADVANCED FEMA INSTITUTES CONTACT US

 

Welcome to the Disaster Services Training Website

Our goal was to post a web-based calendar allowing all interested participants access to upcoming disaster services course information.  The website includes links to course fact sheets and descriptions, helping participants determine their interest and readiness for a particular course.   

We hope you find this service helpful and convenient to use, and invite all Chapters to submit their training calendars for inclusion on this site. 

Updates and comments may be sent to:   PoyR@usa.redcross.org 

Please spread the word and share the site, download a flyer here....

 

 

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Red Cross offerings to be announced...

 

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Red Cross Chapter Special Events

 

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Governmental Training Offerings

 

Although course offerings in this section are not Red Cross taught, it is hoped that Red Cross volunteers and staff might find the information helpful.  Please check back periodically as we post new offerings. 

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Disaster Services Training Courses 

PREREQUISITES

 

 

 

TRAINING MATRIX

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REQUIRED BASIC INTERMEDIATE ADVANCED FEMA INSTITUTES CONTACT US

 

Disaster Services Training Calendar

 

 

 

Course FactSheets and descriptions may be accessed by clicking on the Course title or icon. 

 

 

 

    

 

We have attempted to provide an accurate listing of available courses and course information.  

Please send comments or notify us of corrections by e-mail to: PoyR@usa.redcross.org  

 

 

Do you have courses to post to this online course listing?  

 

Please use the submittal form.  Right-mouse click the link to download and save to your computer for editing.

Once complete, please e-mail to:  PoyR@usa.redcross.org

 

 

  Please share the site, download a flyer here....

 

 

Last updated:  11/09/2009

 

 
REQUIRED COURSE

 

Introduction To Disaster Services  

INTRO  DSGEN202C

Introduces learners to American Red Cross Disaster Services and allows them to discover how volunteers support this critical mission, and to explore ways they can become involved in a local chapter. The course is available online...

Your chapter may require printed proof of completion...please check with your local Red Cross Chapter what might be required.  This class must be completed online prior to deployment for a disaster relief operation. 

LEARNING OBJECTIVES:

  • Represent the Red Cross to our government and emergency management partners in a manner consistent with the Red Cross mission, vision, values and procedures.
  • Identify how your communities and the Red Cross work together to prepare for disasters and continue to work together during and after a disaster, emphasizing the Red Cross role.
  • Describe how individuals in Red Cross Response contribute to preparing for and alleviating the effects of a disaster through the services we provide.
  • Identify ways that you can volunteer with or contribute to the activities of Red Cross Response in your local community.
  • Contact your local Red Cross to learn more about volunteering with disaster response.

       

 

BASIC LEVEL COURSES
 

Aviation Disaster 

The purpose of this disaster course is to prepare a Red Cross employee or volunteer for an Aviation Disaster.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
            

 

 

 

Basic Food Safety and Handling

FHMCC200S

The purpose of this online course is to prepare Red Cross employees and volunteers to the principles of safe food handling.  It is an online training that is divided into 4 segments.  The courses utilize video, photographs and Flash animations. This is a contracted course from an outside Red Cross vendor and is available in English and Spanish.

Please click here to download Login and Account instructions.

To begin course, click the "Get Started" button below.  

When you finish, you will need to print copies of your course completion certificate and take them to your chapter’s LMS and DSHR administrators to update your LMS and DSHR training records.

 

 

   Click here for the website 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Bulk Distribution Operations 

DSMCC210A

Bulk Distribution Operations is an instructor-led, basic level course. It is an interactive course where participants engage in scenarios to learn how to apply bulk distribution operations guidance. Participants receive the Bulk Distribution Handbook, which provides tools and information for use on disaster relief operations, chapter responses and in the classroom.

The purpose of this course is to prepare participants for the roles, responsibilities and tasks involved in setting up, operating and supporting a Bulk Distribution operation in the chapter and on a disaster relief operation.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
            

 

 

CBRNE - Ready, Respond 

DSGEN210C

CBRNE .Ready, Respond is an instructor-led course that introduces chapter leadership to its role in preparing for and responding to Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) events, and how responding to these events requires unique local actions.

The purpose of the training is to prepare chapter executives, emergency services program managers and their volunteer counterparts to use the new CBRNE Handbook and Annex in planning for and responding to a CBRNE event.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           
                  

 

 

  

Client Assistance Cards: Caseworkers 

CAC-C   DSCLS200C

The purpose of this online disaster course is to prepare Red Cross employee and volunteer caseworkers to properly receive and issue Client Assistance Cards during a local disaster response and on a disaster relief operation.  

 

  Click here for the Learning Management System (LMS) 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Client Assistance Cards: Financial and Statistical Information Management Workers 

CAC-F   DSCLS201C

The purpose of this online course is to prepare Red Cross employee and volunteer FSI workers to properly distribute, control and track the use of Client Assistance Cards during a local disaster response and on a disaster relief operation.

 

   Click here for the Learning Management System (LMS) 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

 

Client Assistance System (CAS)

various course modules

The purpose of these online courses is to prepare Red Cross employee and volunteer workers to use the Client Assistance System (CAS).  Modules are offered covering the conventions, elements of the system, creating a case, functions and reports.  Users will develop an understanding of workflow, issuance of CAC cards, casework or Individual Assistance Provider (IAP) assignment.  The courses will educate those involved in day-to-day Chapter incidents response as well as DR-specific duties.  Additional modules cover Supervisor functions, Webi CAS Report Writer and Chapter Disaster Operations.

 

   Click here for the Learning Management System (LMS) 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

  

Client Casework: Providing Emergency Assistance 

CCW  DSCLS202A

Client Casework is an instructor-led, video-supported course designed to train new or less-experienced Red Cross Client Casework Service Associates how to conduct effective client interviews and provide appropriate assistance to help meet a client's immediate disaster-caused needs.

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/03 & 11/04/2009

5:30 - 9:30 pm 225 Prado Road, San Luis Obispo

San Luis Obispo Chapter

(805) 543-0696 ext. 16

MersonE@slo-redcross.org

11/07/2009

Client Casework: PEA & Family Services

 

9 am - 5 pm 1501 S. Brand Blvd., Glendale

Glendale Crescenta-Valley Chapter

(818) 243-3121

info@arcglendale.org

11/14/2009

8:30 am - 5 pm

Santa Maria Santa Barbara County Chapter

(805) 687-1331 x124

sezell@sbredcross.org

11/14/2009

9 am - 5 pm 16200 Vineyard Blvd., Morgan Hill

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

12/07 & 12/09/2009

6 - 10 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

12/20/2009

9 am - 5 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

           

 

 

 

Collaborating to Ensure Effective Service Delivery 

CEESD  3089-4

The course is designed to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to a coordinated disaster response and help to ensure inclusive and effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and to establish a foundation upon which they can build towards a career as a liaison in the Disaster Services Human Resources (DSHR) System.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/07 & 11/08/2009

9 am - 5 pm 225 Prado Road, San Luis Obispo

San Luis Obispo Chapter

(805) 543-0696 ext. 16

MersonE@slo-redcross.org

           

 

 

 

Community Disaster Education Presenter's Workshop

4461

This workshop is designed to prepare a presenter to deliver quality Community Disaster Education presentations by providing sufficient background information and support.  It does not teach platform deliver or presentation skills - it gives information needed to target audiences, choose messages, and to select Community Disaster Education materials that, when delivered effectively, will cause people to change behavior.  

*** Please note that this course has been retired with the important concepts being migrated to the Disaster Instructor Specialty Training (DIST) course below.  *** 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/09 & 11/10/2009

6 - 9 pm Morgan Hill

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

           

 

 

 

Disaster Assessment Basics  

DSIMS100A

 

Disaster Assessment Basics is an instructor-led, basic level course. The course encompasses the tasks and responsibilities of the Disaster Assessment activity on a disaster relief operation. The course includes a section on local disaster incidents, which may be customized by the instructor for a local disaster program.

The Disaster Assessment Basics course is not a replacement for the Fundamentals of Disaster Assessment (DSIMS200B) course; it is a complementary course developed for a different audience. This new course is designed for local community volunteers, primarily Disaster Action Team (DAT) members.

The Fundamentals of Disaster Assessment course is the required course for all Disaster Assessment DSHR members, and is recommended for any volunteer who serves in a Disaster Assessment leadership role at the chapter even if that person does not deploy beyond the chapter.

The purpose of this course is to provide a general overview of the tasks performed by Red Cross Disaster Assessment workers in support of a disaster relief operation and a local incident such as a single or multifamily fire.

 

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/07/2009

9 am - 1 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

                 

 

 

 

Disaster Frontline Supervisor 

DSSSS601A

Disaster Frontline Supervisor (DFS) is an instructor-led, basic level course. The Disaster Frontline Supervisor Handbook provides disaster relief operations supervisors with tools that support their success. It is for use on both operations and in the classroom. Disaster Frontline Supervisor combined with Disaster Frontline Supervisor Simulation (DSSSS602A) replace Supervision on Disaster Assignment (DSSSSS600A) and Supervision in Disaster (ARC 3086). To meet the training requirements for a supervisor position in the Disaster Services Human Resources System both the course and simulation are required.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

10/14 & 10/21/2009

6 -10 pm

Santa Barbara Santa Barbara County Chapter

(805) 687-1331 x124

sezell@sbredcross.org

10/17/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

10/17/2009

8:30 am - 5 pm

Santa Maria Santa Barbara County Chapter

(805) 687-1331 x124

sezell@sbredcross.org

11/07/2009

8:30 am - 12 noon Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

                        

 

 

 

Disaster Frontline Supervisor Simulation 

DSSSS602A

Disaster Frontline Supervisor Simulation (DFSS) is an instructor-led, basic level course. The simulation builds on the information presented in the Disaster Frontline Supervisor (DFS) course. The simulation provides an opportunity to practice key supervisory skills and use the Disaster Frontline Supervisor Handbook as a resource. Disaster Frontline Supervisor combined with Disaster Frontline Supervisor Simulation (DSSSS602A) replace Supervision on Disaster Assignment (DSSSSS600A) and Supervision in Disaster (ARC 3086). To meet the training requirements for a supervisor position in the Disaster Services Human Resources System both the course and simulation are required.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/07/2009

1 - 5 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

                           

 

 

 

Disaster Fundraising: Preparing and Responding in Chapters  

ARC 3074-3

Learners understand how to organize and execute a disaster fundraising campaign on an operation in this one-day, intermediate level course.

Disaster Fundraising (DFR): Preparing and Responding in Chapters is a skills-based training course that provides the tools for chapter leadership, staff and volunteer fundraisers to prepare for and execute disaster fundraising campaigns in response to disasters within their jurisdiction, and during national disasters. The primary focus will be on the management of disaster fundraising at chapters for Level I – III operations.
 

Disaster Fundraising: Preparing and Responding in Chapters replaces Principles and Methods as the introductory disaster fundraising course. Disaster Fundraising: Principles and Methods is no longer available.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Disaster Kitchen Training (replaces MCFS)  

DKT  3068-30

Disaster Kitchen Training is a course designed to prepare Red Cross and partner agency staff to work at a kitchen site and prepare large numbers of meals for those affected by a disaster. Activities at the kitchen site include: preparing the food in the kitchen, working in the yard/supply area and mobile feeding area, if needed.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Disaster Mental Health: An Overview 

ARC 3077-2

The purpose of this basic Disaster Services course is to help participants understand the roles, responsibilities and benefits of the Disaster Mental Health activity within Individual Client Services. Participants will learn how Disaster Mental Health supports both the disaster relief operations workers and clients within the disaster affected community.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Disaster Services Technology: DST 101 

 

OVERVIEW WORKSHOP 

Workshop Purpose

The purpose of this workshop is to give the participant introductory knowledge of the Disaster Services Technology Team activity

Learning Objectives

As a result of this workshop, participants will be able to:

1. Describe the chain of command for activities within DST up through the operation administration

2. Understand the mission, goals, purpose, and principles of Disaster Services Technology

3. Identify the 4 major activities within DST

4. Understand how the DST activity helps fulfill the overall Mission of the Red Cross

5. Know what to do when their first DRO assignment is received

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

CUSTOMER SERVICE (RCS) WORKSHOP 

Workshop Purpose

The purpose of this workshop is to give the participant introductory knowledge of the Disaster Services Technology Response Customer Service (RCS) activity

Learning Objectives

As a result of this workshop, participants will be able to:

1. Define the role of RCS and its place in a DRO

2. Explain the knowledge, abilities and skills needed by RCS staff members

3. Describe the organization and content of Response Technology Procedures (RTPs)

4. Understand resource management responsibilities and procedures

5. Understand the role that DST plays in Client Assistance System (CAS) password administration

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

NETWORKING (RNT) WORKSHOP 

Workshop Purpose

The purpose of this workshop is to give the participant introductory knowledge of the Disaster Services Technology Response Networking (RNT) activity

Learning Objectives

As a result of this workshop, participants will be able to:

1. Define the role of RNT and its place in a DRO

2. Explain the knowledge, abilities and skills needed by RNT staff members

3. Describe the organization and content of Response Technology Procedures (RTPs)

4. Understand network fundamentals and equipment

5. Be familiar with site selection concepts

6. Understand the basics of network cabling and power distribution

7. Recognize satellite RF safety zones

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

COMPUTER OPERATIONS (RCO) WORKSHOP 

Workshop Purpose

The purpose of this workshop is to give the participant introductory knowledge of the Disaster Services Technology Computer Operations (RCO) activity

Learning Objectives

As a result of this workshop, participants will be able to:

1. Define the role of RCO and its place in a DRO

2. Explain the knowledge, abilities and skills needed by RCO staff members

3. Describe the organization and content of Response Technology Procedures (RTPs)

4. Define the 3 basic network scenarios and laptop setup

5. Describe security methods and importance

6. Understand the concept of databases and where they can reside in an operation

7. Differentiate between login IDs for laptop access to Windows, server/domain, e-mail and applications

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

COMMUNICATIONS (RCM) WORKSHOP 

Workshop Purpose

The purpose of this workshop is to give the participant introductory knowledge of the Disaster Service Technology Response Communications (RCM) activity

Learning Objectives

As a result of this workshop, participants will be able to:

1. Define the role of RCM and its place in a DRO

2. Explain the knowledge, abilities and skills needed by RCM staff members

3. Describe the organization and content of Response Technology Procedures (RTPs)

4. Understand the two main areas of RCM responsibility

5. Understand the basic communications technologies used on a DRO.

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Emergency Operations Center EOC/Incident Command Liaison 

EOC-L  3089-5

The purpose of this course is to prepare Red Cross employees and volunteers who will be assigned to government and emergency settings to work collaboratively with Red Cross partners --- helping to ensure a coordinated response that results in effective service delivery.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

10/10/2009

8 am - 5 pm

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

                       

 

 

 

ERVs: Ready, Set, Roll   

ERVT  3068-4

The purpose of this basic level Disaster Services course is to prepare volunteers and employees of the Red Cross to safely and effectively use an Emergency Response Vehicle (ERV) and its equipment to meet feeding and other service needs of people affected by disaster. Participants will be volunteers and employees of the Red Cross who work on Emergency Response Vehicles.  

This course consists of two parts. The first part contains approximately three hours of self-study. At the conclusion of the self-study, participants must attend the second part, which consists of the combination of an ERV orientation and a road test. Participants must complete both parts of the course. The total estimated time to complete the second part of the course is dependent upon the number of participants and the availability of equipment.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/19/2009

8:30 am - 4 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/12/2009

8:30 am - 4 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

                      

 

 

 

ESF6 Workshop  

ESF6  DSPSS600W

Course information pending.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

Financial & Statistical Information Management 

FSI  3078-2

After successfully completing the course, Red Cross volunteers and employees will be able to perform the tasks of a Financial and Statistical Information Management (FSI) service associate on a disaster relief operation. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/11/2009

9 am - 1 pm

Ventura Santa Barbara County Chapter

(805) 687-1331 x124

sezell@sbredcross.org

11/11/2009

9 am - 1 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

           

 

 

 

Foundations of Disaster Mental Health   

FDMH  3077-4

The purpose of this course is to prepare licensed mental health professionals to provide for and respond to the psychological needs of people across the continuum of disaster preparedness, response and recovery.  

Participants in this course will be licensed mental health professionals who are considering becoming involved in Red Cross disaster mental health preparedness, response and recovery activities at their local chapter and on national disaster relief operations.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

      
                        

 

 

 

Fulfilling Our Mission - Translating Your Compassion into Community Action  

FOM  DSGEN200A

This course is a basic, entry level instructor-led course, which introduces potential disaster volunteers and members of other local agencies to the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters. It provides the foundation of service delivery standards for the American Red Cross by considering the Fundamental Principles and Values of the Red Cross and how they would apply throughout the disaster cycle (prepare, respond and recover).

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/04/2009

7 - 9 pm 400 Mitchell Lane, Palo Alto

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

11/10/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

11/14/2009

8:30 am - 12 noon

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

11/14/2009

9:30 - 10:30 am Thousand Oaks

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

11/17/2009

7 - 9 pm 2731 N. First St., San Jose

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

11/18/2009

7 - 9 pm 16200 Vineyard Blvd., Morgan Hill

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

12/01/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

12/02/2009

7 - 9 pm 2731 N. First St., San Jose

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

12/05/2009

9:30 - 10:30 am Ventura

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/08/2009

6 - 9 pm 1501 S. Brand Blvd., Glendale

Glendale Crescenta-Valley Chapter

(818) 243-3121

info@arcglendale.org

12/15/2009

7 - 9 pm 2731 N. First St., San Jose

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

           

 

 

 

Fundamentals of Disaster Assessment  

FDA  DSIMS200B

The purpose of this course is to introduce the critical role of Disaster Assessment, explore related preparedness tasks, learn how to collect and communicate disaster assessment information, and become familiar with how disaster assessment information supports management and service delivery decisions.

This course is a blended learning course consisting of two components, online (DSIMS200C) and instructor-led (DSIMS200A). Successful completion of both course components is required to receive a certificate of course completion. 

 

The online training component of the course (Part 1) resides on the Red Cross Learning Management System (LMS). It provides an overview of the Disaster Assessment activity and its related tasks. 

  Click here for the Learning Management System (LMS) 

 

The instructor-led component of the course (Part 2) will reinforce and build upon content presented in the online component while providing participants with the opportunity to apply their knowledge and develop skills in Disaster Assessment through applied learning activities.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/07/2009

9 am - 2 pm 2731 N. First St., San Jose

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

11/17/2009

6 - 9 pm 550 Lighthouse Ave., Monterey

Monterey-San Benito Counties Chapter

(831) 424-4824 ext. 5007

LyndaM@MontereyARC.org

12/08/2009

6:30 - 9:30 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

                 

 

 

 

Fundamentals of Disaster Public Affairs: The Local Response  

DSOSS200A

Fundamentals of Disaster Public Affairs: The Local Response is a facilitator-led course that introduces Red Cross communicators to the critical tasks necessary to initiate a chapter disaster public affairs response. Participants will have the opportunity to engage in case-based scenarios, group exercises, practice activities and open discussions. These participatory activities reinforce important concepts and meet segment objectives.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

10/17/2009

9 am - 5 pm

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

                 

 

 

 

Fundamentals of Instruction & Facilitation  

FIF  3090-1

Fundamentals of Instruction and Facilitation is a self-study course designed to provide the necessary foundation required of basic level Disaster Services instructors who train employees and volunteers to be prepared for and respond to disaster events.

Using a self-study workbook and course video, participants work through the materials, either alone or in conjunction with others, at their own pace. The course is comprised of specific video segments with assigned readings and exercises. At the conclusion of the training, participants will complete a self-administered, multiple-choice question Course Review.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

Fundamentals of Staff Services  

FSS  DSSSS200C

This course is a basic level online disaster course consisting of four separate learning modules that will familiarize participants with the high-level responsibilities of the Staff Services group. It takes approximately one hour to complete. 

 

  Click here for the Learning Management System (LMS) 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Health Services Response Workshop  

HS1  DSCLS205W

Health Services Response (DSCLS205W) is an instructor-led workshop designed to orient licensed or certified health professionals to the roles and responsibilities of a Health Services Service Associate when working on behalf of the American Red Cross to meet the disaster-related health needs of clients. 

This one-day learning experience consists of a series of short instructor presentations interwoven with class discussions and small group activities during which participants work as members of a Red Cross Health Services team to resolve complex problems. These activities require workshop participants to apply their professional knowledge, experience and critical thinking abilities to the work-related challenges experienced by Red Cross workers who provide immediate assistance to clients in the aftermath of a disaster.

  

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
                 

 

 

 

Humanity in the Midst of War: Introduction to International Humanitarian Law  

HIS 0365   IHL

Humanity in the Midst of War: Introduction to International Humanitarian Law (IHL) is intended to raise awareness among Red Cross representatives and general audiences about the Geneva Conventions, the basic rules of international humanitarian law, and the role of the Red Cross during armed conflict to implement IHL. 

Through a hands-on approach utilizing group activities, class discussion and multiple audiovisual aids, this newly-updated course invites participants to reflect on their images and perceptions of armed conflict and explore the powerful and fundamental concept of human dignity even in the midst of the excesses of war.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/10/2009

6 - 10 pm

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

                 

 

 

 

In-Kind Workshop  

IKD 

The purpose of this course is to familiarize participants with the American Red Cross position on in-kind donations, and to prepare them to help manage In-Kind donations at disaster sites. Much of the information presented can also be applied to managing In-Kind donations at chapters.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
           

12/19/2009

9 am - 5 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

                              

 

 

 

Logistics: An Overview  

LOG1  3071-1

The purpose of this course is to provide basic information about the processes of Material Support Services activities in support of an American Red Cross disaster relief operation. Participants will learn about the skills, abilities and knowledge needed by Material Support Services workers and how they can become involved in their local chapter.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/18/2009

6 - 9 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

                        

 

 

 

Logistics Simulation  

LS  3071-2

The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful logistical operation in their local chapter.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

12/12/2009

9 am - 3 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

                 

 

 

 

Mass Care: An Overview   (formerly COS1)

MC1  DSMCC200A  

The purpose of this basic level Disaster Services training is to provide an overview of the activities performed by the Mass Care group in support of a disaster relief operation. Participants will be employees and volunteers of the Red Cross and other agencies and community leaders who wish to serve in or work with Mass Care group activities on a disaster relief operation.

Mass Care Overview is a basic level Disaster Services course which replaces the Community Services Overview Course (ARC 3068-6, Rev. 09/05) which should no longer be taught.

The Mass Care Overview course uses the latest terminology and concepts that have been introduced by the current DSHR System documents. The key change is the term Community Services is now Mass Care.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL

11/07/2009

9 am - 12 noon 942 Lupin Drive, Salinas

Monterey-San Benito Counties Chapter

(831) 424-4824 ext. 5007

LyndaM@MontereyARC.org

11/11/2009

6:30 - 9:30 pm 400 Mitchell Lane, Palo Alto

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

11/14/2009

10:30 am - 12:15 pm Thousand Oaks

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

11/14/2009

1 - 4 pm

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

11/16/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

12/05/2009

9 am - 12 noon 942 Lupin Drive, Salinas

Monterey-San Benito Counties Chapter

(831) 424-4824 ext. 5007

LyndaM@MontereyARC.org

12/05/2009

10:30 am - 12:15 pm Ventura

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

                       

 

 

 

Mass Casualty Disasters 

MCD  3079-1

Mass Casualty Disasters is an instructor-led and video-supported course designed to prepare employees and volunteers to plan for and respond to mass casualty disasters.

This course combines a series of presentations and class discussions which use real-world examples to explore the four types of mass casualty disasters and the planning and response role of the Red Cross as part of an overall community response. This interactive learning experience culminates in a thought-provoking simulation of a mass casualty event where participants form teams, representing a Red Cross chapter, and must make decisions during the first 24 hours following the disaster event.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
                 

 

 

 

Partnership Development 

Partnership Development is a Basic level, instructor led workshop. It is designed to increase staff awareness about different types of partner agencies while enhancing their ability to build effective partnerships. This interactive workshop is intended for all staff levels.

The purpose of Partnership Development:

  • Explore the importance of diverse partner agencies in ARC service delivery.
  • Review current partnership development guidance.
  • Outline partnership development process.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
                       

 

 

 

Preparing for and Managing A Spontaneous Volunteer Workforce  

SVW  DSSSS201C

This course is a basic level online disaster course consisting of four separate learning modules that provides participants with the knowledge and skills needed to prepare for and manage volunteers with no previous Red Cross affiliation who come forward to work with the Red Cross when a disaster threatens or occurs.

Participants in this course will be members of the Chapter Coordinator of Disaster Volunteers (CDV) Team and/or Chapter Disaster Volunteer Managers/Directors/Chairpersons who will be the frontline in welcoming a spontaneous volunteer workforce when a disaster threatens or occurs. Participants can also be supervisory staff from all DSHR groups and other Red Cross individuals who are interested in learning more about spontaneous volunteer management, or whose duties may interrelate with spontaneous volunteers. They may also be DSHR members who are currently serving, or are interested in serving, in Staff Services. The course is required for Staff Services, Workforce Planning and Acquisition activity workers. 

  Click here for the Learning Management System (LMS) 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Psychological First Aid  

PFA  DSCLS206A

Psychological First Aid is intended for any potential disaster volunteers and members of local agencies interested in supporting the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters. 

This basic level Disaster Services course consists of five separate segments and a self-review questionnaire which is completed after the training has been completed. The course provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve. In addition, it provides practical suggestions about what you can say and do as you practice the principles of Psychological First Aid. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/20/2009

6:30 - 9:30 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/05/2009

11 am - 4 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

                       

 

 

 

Public Speaking Workshop  

ARC 5014 

The purpose of this workshop is to teach participants how to plan and deliver presentations and key factors that affect overall public speaking performance. Participant exercises are a significant part of the workshop.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Restoring Family Links Caseworker Training (International Services)  

IS-RFL-401A 

The Restoring Family Links course and training enables paid and volunteer chapter caseworkers to more effectively deliver international Restoring Family Links casework services to clients who have been separated from family members in other countries by armed conflict, disasters or complex humanitarian emergencies. The training explains how Restoring Family Links services are global in scope and a core activity of the International Red Cross and Red Crescent Movement. Restoring Family Links services include Red Cross Messages (RCMs), Tracing Inquiries, Holocaust and war victims tracing services, information and referral services, and community outreach.

Course participants will learn the skills and procedures to undertake when initiating Restoring Family Links inquiries, conducting searches for clients in their community, delivering Red Cross Messages and other family news, and also have the opportunity to work with through several case examples. The coursework and instructor facilitated discussions are supported by videos and interactive activities.

Participants will become familiar with the use of American Red Cross forms including the Tracing Inquiry form, the Holocaust/WWII Tracing Inquiry form, the Red Cross message form, and with the service delivery direction and guidance, Restoring Family Links: Direction and Guidance for Chapter Caseworkers.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/14/2009

9 am - 5 pm 430 Madeline Drive, Pasadena

San Gabriel Pomona Valley Chapter

(626) 799-0841 ext. 221

haner@sgpvarc.org

           

 

 

 

Safe Food Handling  

See "Basic Food Safety and Handling" above

 

 

Serving People with Disabilities Following a Disaster  

SPD DSPSS200B

Serving People with Disabilities Following a Disaster is a blended learning course consisting of two components, online and instructor-led, which outlines American Red Cross policies and practices as they pertain to providing services to people with disabilities following a disaster. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/21/2009

8:30 am - 5 pm Camarillo

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

           

 

 

 

Shelter Operations  

SO  ARC 3068-11

The purpose of this basic level Disaster Services course is to prepare volunteers and employees of the Red Cross and other agencies to effectively and sensitively manage shelter operations as a team while meeting the needs of people displaced as a result of a disaster.

Participants for this course will be volunteers and employees of the Red Cross and other agencies and community leaders who will be working on shelter operations teams. This course is three hours in length. Full attendance of the entire course is required to receive a certificate of completion.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/07/2009

1 - 4 pm 942 Lupin Drive, Salinas

Monterey-San Benito Counties Chapter

(831) 424-4824 ext. 5007

LyndaM@MontereyARC.org

11/12/2009

6:30 - 9:30 pm 400 Mitchell Lane, Palo Alto

Silicon Valley Chapter

(408) 577-1000

BuskT@usa.redcross.org

11/15/2009

9 am - 12 noon Thousand Oaks

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/05/2009

9 am - 12 noon 601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

12/05/2009

1 - 4 pm 942 Lupin Drive, Salinas

Monterey-San Benito Counties Chapter

(831) 424-4824 ext. 5007

LyndaM@MontereyARC.org

12/06/2009

9 am - 12 noon Ventura

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/12/2009

9 am - 12:30 pm 225 Prado Road, San Luis Obispo

San Luis Obispo Chapter

(805) 543-0696 ext. 16

MersonE@slo-redcross.org

12/16/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

                

 

 

 

Shelter Operations Simulation  

SOS  3068-12

The purpose of this training is to provide participants with an opportunity to apply the knowledge, skills and abilities required to operate a successful shelter.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/11/2009

6 - 9 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

11/15/2009

1 - 5 pm Thousand Oaks

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/05/2009

1 - 4 pm

601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

12/06/2009

1 - 5 pm Ventura

Ventura County Chapter

(805) 987-1514 ext. 320

HoogenakkerT@usa.redcross.org

12/12/2009

12:30 - 5 pm 225 Prado Road, San Luis Obispo

San Luis Obispo Chapter

(805) 543-0696 ext. 16

MersonE@slo-redcross.org

12/17/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

                       

 

 

 

Staff Health:  An Overview

DSSSS205C

The purpose of this training module is to provide employees and volunteers of the Red Cross with knowledge of the role and activities of Staff Health.

 

  Click here for the Learning Management System (LMS) 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Staff Health: Deploying A Healthy Workforce  

SHS DSSSS204A

This training module describes the role and responsibilities of the Chapter Health Reviewer and guides the participants through the application of hardship codes related to the deployment of employees and volunteers to disaster relief operations. Participants in this course will be Chapter Health Reviewers (Registered Nurses and Medical Doctors) who perform Health Status Record Reviews. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Staff Health: Working on Disaster Relief Operations  

WPA  DSSSS206C

Staff Health: Working on Disaster Relief Operations is an online course consisting of four separate learning modules that reside on the Red Cross Learning Management System (LMS). The course will familiarize participants with their duties as workers in the Staff Health activity.

The purpose of this training module is to provide licensed Registered Nurses (RN) and Physicians with the knowledge, information and resources needed to understand the role of the Staff Health Activity on disaster relief operations.

Participants must demonstrate mastery of the concepts presented in the course by correctly answering at least 80% of the questions on a final assessment in order to receive a certificate of completion. 

  Click here for the Learning Management System (LMS) 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Staff Processing Center Workshop 

 

Staff Processing Center Workshop is a 4-hour instructor-led tutorial that includes lecture and group exercise.  The course provides participants the knowledge and tools to activate a Staff Processing Center during a Level 4, Level 5 or Catastrophic event.

The purpose of this workshop is to provide Red Cross staff with the knowledge and skills to prepare for, manage and maximize the use of DSHR Members during a catastrophic event.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
            

11/05/2009

6 - 9 pm

Santa Barbara Santa Barbara County Chapter

(805) 687-1331 x124

sezell@sbredcross.org

                 

 

 

 

Staff Services -- Spontaneous Volunteer Intake Training Workshop

The Volunteer Intake Center (VIC) Workshop is a 4 hour instructor-led tutorial that provides participants the knowledge and tools to activate a Spontaneous Volunteer Intake Center. 

The purpose of the workshop is to provide Red Cross staff with the knowledge and skills to prepare for, manage and maximize the use of Spontaneous Volunteers during a catastrophic event by learning the skills to set up Volunteer Intake Center and process new volunteers. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
            

10/31/2009

8 am - 12 noon 601 N. Golden Circle, Santa Ana Orange County Chapter

(714) 481-5331

destrg@oc-redcross.org

                 

 

 

  

Statistical and Cost Report of Disaster Operation (Form 2066) 

DSOMN200S

This self-study course guides participants in developing a cost estimate accurately and completely so that they can plan and manage a disaster relief operation as a whole and to provide the best disaster relief to clients as cost effectively as possible. This self-paced, basic level disaster self study can be completed in approximately four hours.

CrossNet access is required to retrieve self-study materials.  

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Supervision on a Disaster Assignment 

SODA DSSSS600A

*** This course is being phased-out.  Please see "Disaster Frontline Supervisor & Simulation"  ***

Supervision on Disaster Assignment is a facilitator led course that introduces participants to a Red Cross disaster relief operation organizational structure. Throughout the course, participants are encouraged to draw from their existing supervisory “real-life” experiences. Participants will have the opportunity to engage in group exercises, activities and open discussion. These participatory activities are designed to reinforce important concepts and meet segment objectives.

Supervision on Disaster Assignment is intended for employees and volunteers of the Red Cross as well as community leaders with previous supervisory experience who wish to serve as a supervisor on a disaster relief operation.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

 

 

 

Talking with Media Workshop  

The purpose of this workshop is to prepare Red Cross paid and volunteer staff to interact with the Media. This workshop covers Red Cross policy, interview tips, available resources, and practical public affairs advice.

 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Weapons of Mass Destruction/Terrorism: An Overview  

WMD/T  3079-2

The course is designed to provide basic information about the issues and safety concerns in performing our work in an environment involving a Weapons of Mass Destruction and/or Terrorism (WMD/T) incident.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/12/2009

6 - 10 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

                 

 

 

 

Workforce Planning and Acquisition  

WPA  DSSSS202C

This course is a basic level online disaster course consisting of four separate learning modules that will provide an overview of the knowledge and skills needed to be a Staff Services Workforce Planning and Acquisition worker on a disaster relief operation.

Participants in this course will be Disaster Services Human Resources (DSHR) members who are currently serving, or are interested in serving, in Staff Services. The course is required for Staff Services, Workforce Planning and Acquisition activity workers. Participants can also be supervisory staff from all DSHR groups and other individuals at the chapter or service area level, including Coordinator of Disaster Volunteer teams interested in learning more about Workforce Planning and Acquisition, or whose duties may interrelate with Workforce Planning and Acquisition. 

  Click here for the Learning Management System (LMS) 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

Working Together:  Building Effective Teams  

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

  |  COURSE WEBSITE  |

 

 

Introduction to the Incident Command System  

IS100

ICS 100, Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System. It also explains the relationship between ICS and the National Incident Management System (NIMS).

Incident Command training is being developed and offered for a variety of disciplines, including Federal Disaster Workers, Public Works, Law Enforcement, and Public Health. All of the ICS training offered through these courses is consistent. However, the various versions include examples and exercises specific to each of these disciplines.

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

 

 

 

ICS for Single Resources and Initial Action Incidents  

IS200

ICS 200 is designed to enable personnel to operate efficiently during an incident or event within the Incident Command System (ICS). ICS-200 provides training on and resources for personnel who are likely to assume a supervisory position within the ICS

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

   

 

 

National Incident Management System (NIMS), An Introduction  

IS700

This course introduces NIMS and takes approximately three hours to complete. It explains the purpose, principles, key components and benefits of NIMS. The course also contains "Planning Activity" screens giving you an opportunity to complete some planning tasks during this course. The planning activity screens are printable so that you can use them after you complete the course. 

On February 28, 2003, President Bush issued Homeland Security Presidential Directive-5. HSPD-5 directed the Secretary of Homeland Security to develop and administer a National Incident Management System (NIMS). NIMS provides a consistent nationwide template to enable all government, private-sector, and nongovernmental organizations to work together during domestic incidents. You can also find information about NIMS at http://www.fema.gov/nims/ 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

   

 

 

National Response Plan (NRP), An Introduction  

IS800

The National Response Plan, or NRP, describes how the Federal Government will work in concert with State, local, and tribal governments and the private sector to respond to disasters. This course introduces the NRP.  It is intended for DHS and other Federal staff responsible for implementing the NRP, and Tribal, State, local and private sector emergency management professionals.

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

ONLINE

     
           

   

 

 
 
  INTERMEDIATE LEVEL COURSES  (courses require a 5898H Application)
 

Disaster Kitchen Supervision   

3068-5

The purpose of this intermediate level Disaster Services course is to provide the volunteers and employees of the Red Cross and other partner agencies with the knowledge, skills and abilities required to supervise the staff and tasks conducted at a disaster relief operation kitchen.  Participants may be Red Cross employees and volunteers and representatives of other partner agencies who may need experience in Community Services food preparation. 

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

 

Fundamentals of Disaster Public Affairs: The National Response  

DSOSS400A

Fundamentals of Disaster Public Affairs: The National Response is a facilitator-led course that introduces Red Cross communicators to the critical tasks necessary to initiate a national disaster public affairs response. The course is designed for those individuals who will serve as Supervisors or Managers in the Public Affairs activity on a national disaster relief operation. Participants will have the opportunity to engage in case-based scenarios, group exercises, practice activities and open discussion. These participatory activities are designed to reinforce important concepts and meet segment objectives.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
                           

 

 

 

Mass Care- II   

MC2  3068-2

The Mass Care II Interim Training Solution course contains updates to terminology, policies and procedures and updates of forms currently used on relief operations. The course is designed to blend facilitator-led presentations with an on-going simulation so that participants can use the knowledge and practice the skills as they learn them.

The purpose of this course is to prepare Red Cross employees and volunteers to establish, operate and phase out Mass Care services on a multi-chapter or national disaster relief operation so that client needs are met in a timely and cost-effective manner.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     

11/21 & 11/22/2009

9 am - 5 pm

6177 River Crest Dr., Riverside Riverside County Chapter

(888) 831-0031 x2014

jvillanueva@riversidecounty.redcross.org

1/16 & 1/17/2010

9 am - 5 pm 202 W. Rialto Ave., San Bernardino

Inland Empire Chapter

(909) 380-7242

erika.arciec@verizon.net

             

 

 
 
 ADVANCED LEVEL COURSES (courses require a 5898H Application)
 

Critical Response Team  

DSGEN601A

The purpose of this advanced level, instructor-led course is to prepare individuals to serve as a member of an American Red Cross Critical Response Team (CRT) and effectively manage and lead the response to transportation, weapons of mass destruction/terrorism and other mass casualty disasters.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

Disaster Instructor Specialty Training (DIST)  

DIST 3090

Disaster Instructor Specialty Training is an instructor-led course designed to prepare knowledgeable and experienced Disaster Services workers to teach basic level disaster training courses, thereby ensuring uniform and quality disaster training consistent with Red Cross policies and the regulations and procedures of Disaster Services.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
                            

 

 

Fundamentals of Chapter Disaster Operations Management   

FCDOM  3081-30

The purpose of the Fundamentals of Chapter Disaster Operations Management Course is to prepare Red Cross leadership volunteers and employees to manage a small disaster relief operation that is chapter managed and accounted and at least partially funded by the Disaster Relief Fund. This course consists of a series of presentations and interactive discussions with workbook and small table group activities based on a disaster simulation. This method allows participants to apply their learning to real world examples that reflect the work-related challenges experienced by Disaster Services responders.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

Service Delivery Site Manager   

SDSM  3081-40

The Service Delivery Site Management course is instructor-led and is approximately 12 hours and 45 minutes in length. Participation in this course will prepare Red Cross employees and volunteers to establish, operate, monitor, and close a service delivery site and to meet the needs of disaster clients in a timely and cost-effective manner.

Successful completion of the course is one of the requirements needed to work within Operations Management. This advanced course will provide the skills and the tools necessary to start, maintain, and close a service delivery site within the context of a broader disaster relief operation. Within the Operations Management curriculum, this is the second course and follows Fundamentals of Chapter Disaster Operations Management.

 

 

DATE (Instructors) TIME(S) LOCATION CHAPTER TELEPHONE E-MAIL
   

 

     
           

 

 

Supervision In Disaster  

SID  3086

Learners address supervisory issues on a disaster relief operation through a simulation in this two-day, advanced level course. Participants in this course will be Red Cross employees and volunteers with no prior supervisory experience who will supervise staff on disaster relief operations. 

*** This course has been phased-out.  Please see "Disaster Frontline Supervisor & Simulation"  ***

 

 

Last updated:  11/09/2009

 

 

 

Course FactSheets and descriptions may be accessed by clicking on the Course title or icon. 

 

 

    

 

 

We have attempted to provide an accurate listing of available courses and course information.  

Please send comments or notify us of corrections by e-mail to: PoyR@usa.redcross.org  

 

 

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PREREQUISITES

 

 

 

TRAINING MATRIX

REQUIRED BASIC INTERMEDIATE ADVANCED FEMA INSTITUTES CONTACT US

 

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CALIFORNIA CHAPTERS 

Antelope Valley Chapter, Palmdale

Arcadia Chapter, Arcadia

Bay Area, San Francisco

Carmel Area, Carmel

Claremont Chapter, Claremont

Del Norte County Chapter, Crescent City

Fresno-Madera Counties Chapter, Fresno

Glendale - Crescenta Valley Chapter, Glendale

Greater Long Beach Chapter, Long Beach

High Desert Chapter, Victorville

Humboldt County Chapter, Eureka

Inland Empire Chapter, San Bernardino

Inland Valley Chapter, Ontario

Kern Chapter, Bakersfield

Greater Los Angeles, Los Angeles

Merced - Mariposa Counties Chapter, Merced

Monterey-San Benito Counties Chapter, Salinas

Morongo Basin Chapter, Joshua Tree

Orange County Chapter, Santa Ana

Palo Alto Area, Palo Alto

Rio Hondo Chapter, Whittier

Riverside County Chapter, Riverside

Sacramento Sierra Chapter, Sacramento

San Diego/ Imperial Counties Chapter, San Diego

San Gabriel Pomona Valley Chapter, Pasadena

San Joaquin County Chapter, Stockton

San Luis Obispo County Chapter, San Luis Obispo

Santa Barbara County Chapter, Santa Barbara

Santa Cruz County Chapter, Santa Cruz

Santa Monica, Santa Monica

Shasta Area Chapter, Redding

Silicon Valley Chapter, Santa Clara County

Silverado - Napa Chapter, Napa

Sonoma County, Santa Rosa

Stanislaus County Chapter, Modesto

Three Rivers Chapter, Yuba City

Tulare-Kings Chapter, Visalia

Ventura County Chapter, Camarillo

Yolo County Chapter, Woodland

 

 

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